Refund policy
100% Satisfaction Guaranteed
At Panatime Watch Bands, we stand by our products and aim for your complete satisfaction with every purchase. Our 100% Satisfaction Guaranteed Return Policy ensures worry-free shopping. If, for any reason, you're not entirely satisfied with your strap(s), you can return them within 30 days for a full refund or exchange, provided they are in new, unworn condition. Your satisfaction is our top priority, so shop confidently knowing we've got you covered.
Returns Made Easy
Returning a product to Panatime is a breeze! We offer hassle-free returns and exchanges, ensuring a seamless experience for our valued customers.
To request an exchange or refund, simply:
- Use our Self-Service Return Process then select your order and item(s) to return OR
- Email us at customerservice@panatime.com for approval and further instructions.
Return Details
- Orders are returnable within 30 days of receipt of delivery.
- Returns must be in unused, unworn condition.
- Customers are responsible for the shipping costs for returning their item(s) from their location to Panatime Watch Bands unless an error has been made by Panatime Watch Bands.
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Shipping cost on the original order is non-refundable unless an error has been made by Panatime Watch Bands.
- Refunds will be issued back to the payment method used for the purchase.
For any further inquiries or assistance regarding returns, don't hesitate to contact us at customerservice@panatime.com. Your satisfaction is our priority, and we're here to ensure your experience with Panatime is nothing short of exceptional.